Facebook (NASDAQ: FB) CEO Mark Zuckerberg announced that the social network giant will add 3,000 people to its community operations team responsible for reviewing reports about posts or videos with hate speech, child exploitation, and other crimes or violence shared on its platform.
The decision came several videos of people committing suicides or hurting others were posted on Facebook over the past few weeks, and it took hours for the company to remove those posts.
Zuckerberg said the company’s community operations team currently has 4,500 staff worldwide, which means it will have total of 7,500 people reviewers over the next year.
Facebook is receiving millions of reports every week and it is improving the review process to ensure actions are taken quickly. The reviewers will help the company “get better at removing things” that are prohibited on its platform, according to Zuckerberg.
“If we’re going to build a safe community, we need to respond quickly. We’re working to make these videos easier to report so we can take the right action sooner — whether that’s responding quickly when someone needs help or taking a post down,” he said.
Facebook is developing better tools to keep its community safe
Zuckerberg also stated that the social network giant continues to work with law enforcement and local community groups to help a person who is about to commit suicide or in danger from someone else.
Additionally, Facebook is creating better tools to keep its community safe. It will make it simpler for people to report problems to the company. It will also make it faster for reviewers to determine which posts violate the company’s standards and easier to contact law enforcement if someone needs help.
“This is important. Just last week, we got a report that someone on Live was considering suicide. We immediately reached out to law enforcement, and they were able to prevent him from hurting himself. In other cases, we weren’t so fortunate.No one should be in this situation in the first place, but if they are, then we should build a safe community that gets them the help they need,” said Zuckerberg.
Facebook is taking steps in the right direction to make its platform safe for everyone. Developing better tools and adding thousands of reviewers will definitely enhance its review process, which could lead to faster removal of prohibited posts and to seek help for people in danger. The social network giant already released a new set of tools to prevent suicide and revenge porn.
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